About

Our Vision

To offer our greater community a range of quality healthcare services that are committed to the need of those we serve.

Our Mission

It is our priority to provide the highest quality of nursing services while being responsive to the changing markets in healthcare. Ensuring exceptional customer service by means of open and effective communication with our staff and clients is what allows us to excel in the delivery of our care. Through trainings that surpass the minimum state health care requirements, we invest in our employees so that they contribute to the success of our clients.

Who We Are

The Nurse Connection Staffing Inc. was founded in 1987 and is locally owned in New York’s Capital Region with satellite offices throughout New York State. Nurse Connection Staffing (NCS) is a supplemental staffing agency providing highly skilled and trained Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants. NCS works with clients to help staff long term and assisted living facilities, hospitals, medical offices, school districts, correctional institutions, government/not-for-profit and state agencies. We have Nurses for all your staffing needs!

Nurse Connection - Nurses graphic

Our Core Values:

Excellence
Collaboration
Accountability
Compassion
Commitment
Support
Integrity

What We Believe:
A Tradition of Caring

We believe in the value of continuing education through hands on training and support to our field staff to ensure we are providing skilled nurses to help maintain safe staffing levels at our partnering client facilities.

To this day, our commitment to residents and patients is reflected in the quality of services we provide.

Through the years, our good reputation has enabled us to grow and expand in scope. The Nurse Connection Staffing offers staffing services throughout the Capital Region, Central NY and Western NY with continued plans to grow.

Meeting the needs of the elderly, ill and children with special needs requires patience, kindness and above all the willingness to care. These are the qualities you will find in everyone at The Nurse Connection Staffing. The goals of our company continue to be the same as when the company was originally founded – to meet the supplemental staffing needs of our clients and to provide a work relationship that respects the needs and concerns of all professional health care providers. We offer the personal touch often missing from national companies.

Our Recruitment
& Hiring Process

From interview to offer of employment, The Nurse Connection Staffing is exacting in our efforts to assure we hire the most highly qualified staff to place in the facilities of our clients. Our steps include:

  • Pre-employment screening with a minimum of two employment reference verifications
  • Countywide, statewide and nationwide criminal history investigation
  • Pre-employment skills and knowledge testing
  • Free recertification of our current CNAs
  • Professional licensing verification and Nurse Assistant registry searches
  • Monthly exclusion screenings utilizing Federal and State databases, including specific databases referenced by OMIG
  • Comprehensive mock medication pass on RNs and LPNs
  • Annual training for our nurse staff and CNAs

Work Experience Required

The Nurse Connection Staffing strongly believes that to be successful in our mission we are only able to hire experienced employees to place at the facilities of our clients. Therefore, we require:

RN and LPN candidates must have: 1-year experience passing medication and doing treatments at a long-term facility within the past 36 months; current NYS nursing license; CPR certification; all medical requirements including PPD and physical (within the past year); Rubella and Rubeola (vaccinations or titer results)

CNA candidates must have: Six consecutive full time months of experience at a long-term care facility within the past year; current NYS CNA certification card before applying; all medical requirements including PPD and physical (within the past year); Rubella and Rubeola (vaccinations or titer results)

Our Staffing Procedures

“Your Success is our Business, One shift at a time.”

All shifts are confirmed with our clients and then confirmed with our staff. Our Staffing Specialists are on duty locally 24/7/365, to respond and keep our clients updated in meeting the shift needs. Our staffing team is professional and skilled at booking shifts for our clients. They understand the importance of speed and accuracy.

The Nurse Connection Staffing has a Clinical Manager on duty 24/7/365 for immediate counseling of our staff if needed. We perform re-education as required to keep all staff in compliance with the needs of our clients. We also re-certify our Certified Nursing Assistants and provide continuing education for all staff members.

Our Continual
Improvement Process

We encourage our clients and staff to provide us with feedback. We incorporate this input as a tool to improve systems, processes and trainings. These are the results from our last customer survey:

  • Overall ranking of our office staff:
    90% (Excellent/Very Good/Good)
  • Overall ranking of our field staff:
    90% (Excellent/Very Good/Good)

Be a part of our success!

Whether you’re seeking a nursing job or supplemental staffing for your facility, The Nurse Connection Staffing can help! This is our passion that continues each day.