Our Commitment to Excellence
It is our strong belief that we must be the best partner we can be with our clients in caring for those most in need. We strive for excellence – in service to our clients, in follow-through, and in continual communication. When an issue arises, we are on it immediately until it is fully resolved, communicating along the way to resolution.
We Inspect What We Expect – Our Continual Improvement Process
Annually, we ask our clients for their candid feedback on our performance and to identify areas in need of improvement. Over the past few years, our measures of quality excellence have continually improved as we improved systems, processes and training, and we are so proud of our most current results (2015), provided by those who care – our clients.
Overall Ranking of our office staff: 90% (Excellent/Very Good/Good)
Overall Ranking of our field staff: 90% (Excellent/Very Good/Good)
We also go into the field for personal visits with our clients to understand their needs and to identify areas to improve our service further. When we uncover a problem or trend, our team is right on it.
Be a part of our success and continued improvement! Join our team as a client or as a member of our field staff. The Nurse Connection Staffing has so much to offer! Caring for those most in need is not just a job, it is a passion. For all of us at The Nurse Connection, the passion continues each day.